Are you looking for a new and exciting career opportunity?
Join our award-winning organization and work with some of the most talented minds within our Enterprise Technology and Innovation teams. As a Salient CRGT employee, you get to be part of a best performing team supporting our nation’s most critical missions.
Why Salient CRGT?
We’re passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential. Are you ready to make a difference?
The ideal candidate will be responsible for Salient CRGT is seeking a Technical Writer to support a service desk operation at USPS OIG. The Technical Writer will document all knowledge-based information, processes, and procedures. They will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
o Knowledge Repository (Cherwell)
o Process/Procedure Documents
o Online Help
o User guides
o White papers
o Requirements documents
o Use cases
o Documentation of items escalated to OIG Tier III and Engineering personnel
The Technical Writer must be able to develop and maintain effective working relations with Government personnel and service desk staff. Experience supporting service desk documentation preferred.
5 yrs experience
Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.